01
Conversations
A continuous customer thread
Bring business messaging into a connected layer where people and systems can work from the same conversation context.
Platform in development · WhatsApp integration first
One connection layer for your business.
Auryn Connect is building a unified platform for business messaging, commerce integrations, workflows and intelligent automation — beginning with WhatsApp.
Built for authorized businesses. Designed for responsible connections.
Connection layerAurynConnect
WhatsApp BusinessIn development
ShopifyIn development
InstagramPlanned
MessengerPlanned
AI agentsRoadmap
A connected system, built one integration at a time.The premise
Customer conversations should not live apart from the systems that give them meaning.
Auryn Connect is developing the connective tissue between communication, business context and action.
The connection layer
Human conversations and automation belong in the same system.
A shared operational layer can help teams communicate with context, connect business systems and automate the right moments without losing human oversight.
02
Commerce
The order behind the message
Connect customer conversations to orders, fulfilment, payments and service history when the relevant integration is enabled.
03
Automation
Action, with human control
Orchestrate useful workflows across systems while keeping teams visible, accountable and able to step in.
WhatsApp first
Starting where business conversations already happen.
Auryn Connect is being developed to help authorized businesses connect WhatsApp Business messaging with customer service, business context, commerce workflows and automation.
In developmentAdvanced WhatsApp onboarding and coexistence capabilities are under development.
Capabilities in development01 / 05
Unified conversation handling
WhatsApp Business Platform connectivity
Customer context and conversation history
Approved template messaging
Event-driven business notifications
Human and automated workflows
This product is not affiliated with or endorsed by WhatsApp or Meta.
Commerce context
A better answer starts with the order behind the message.
Future commerce integrations may bring customer, order, payment, fulfilment and service context into the conversation—only when a business enables the relevant functionality.
ShopifyCommerce context and order-linked workflows
In developmentAI & automation
Automation that leaves humans in control.
Optional AI-assisted capabilities are part of the Auryn Connect roadmap: helping teams summarize, classify, route and act on conversations while preserving clear paths to human judgment.
AI capabilities are planned and are not currently available.
01Conversation
02Context
03Understanding
04Action
05Human escalation
How it connects
A clear path from channel to action.
The platform is being designed as a composable layer—not another disconnected inbox.
InputsChannelsBusiness messaging
Connection layerAuryn ConnectPermissioned orchestration
Shared contextConversation + businessRelevant, enabled data
OutcomesPeople + workflowsCommerce and external systems
Privacy & security
Designed around business data.
The architecture is being designed around least privilege, data minimization and business-controlled connections. Customer information is not sold to advertisers.
01Business-authorized integrations
02Least-privilege permissions
03Revocable connections
04Supported deletion requests
The next connection
Build on one connected layer.
Auryn Connect is being developed for businesses that want messaging, commerce and automation to work together.
Contact Auryn Connect